Top Frequently Asked Questions
- What kind of substance use services do you offer?
Wells House offers a wide array of substance use disorder services adult men and women 18+. Our mental health professionals are skilled at helping patients with mental health disorders such as depression, anxiety, and eating disorders’, etc… Family members play an important role in the dependency recovery process and are encouraged to participate in the client’s recovery.
- Do you treat anything besides substance use disorders?
Yes, we treat mental health disorders in addition to substance use disorders. Wells House has mental health therapists on site to deliver mental health therapy in person or via telehealth.
- What is the process for getting into treatment at the Wells House?
The Wells House focuses first and foremost on making sure we have the best solution for your unique clinical needs. The process begins by contacting the Wells House and helping us understand your situation. Next, you will fill out a Pre-Screen to determine whether or not our program at the Wells House is the best treatment for your needs. If it is determined that our program is the best program for you, our expert, caring team will work hard to ensure you get help as quickly as possible. Call us Monday-Friday 8:00 a.m. – 4:30 p.m.
- Does Wells House take insurance for drug and alcohol treatment?
Yes. Please contact the Wells House at 301-739-7748 for further details.
- How much does drug and alcohol treatment cost?
It depends on the type and the intensity of the treatment services you need. We provide a range of services from outpatient treatment to residential treatment, where people live with us for 4 to 6 weeks or longer in order to get the help they need. Much of the cost of treatment can be covered by insurance.
- What is the criteria for admission to your program?
Patients must meet ASAM criteria for IOP or OP in order to be eligible for admission to our program. We also offer 3.1 services so patients would need to meet 3.1 criteria for that program if they are requesting it.
- What type of structure is provided for patients attending your program?
Our program is NOT an inpatient facility. We do not require lock-down of our patients and structure comes in the form of group schedule, case management referrals and curfew in the evening at 10 pm. During the day, outside of their scheduled group time, patients are free to come and go as they would as if living in the community. They are encouraged to attend mental health appointments and medical appointments if needed, twelve step meetings and to seek and maintain employment while in our program. All patients are required to sign in at 5 pm each day and curfew for all patients in our residential setting is 10 pm.
- What happens if a patient uses illicit substances while in your program?
Our program is not a zero tolerance program and we realize that relapse may happen. We work with patients in their current stage of change and utilize our clinical staff to assist patients with cognitive and behavioral changes that will assist them in achieving sobriety. If they are not successful in one of our levels of care we refer them to the appropriate treatment program where they are more likely to be successful, including inpatient treatment or hospitalization.
- How can a patient be referred to your program?
We accept self-referrals and referrals from the community including other treatment programs, jails and family members.
For additional information please contact the Wells House at 301-739-7748.
